About TravelSecure®

Wuerzburger Versicherungs-AG

Place of Business: Würzburg, Bavaria, Germany
Commercial Register: Amtsgericht (Local Court) Würzburg
VAT ID number: DE813841940

Adress:
Bahnhofstrasse 11
97070 Würzburg
Germany

Phone no.: +49-(0)931-2795-0
Fax no.: +49-(0)931-2795-290
e-mail: info@wuerzburger.com

Board of Directors: Dr. Klaus Dimmer (chairman), Timo Hertweck  

Chairman of the Board: Prof. Dr. Ronald Frohne

Würzburger Versicherungs-AG is member of the Würzburg Chamber of Industry and Commerce (CCI).

BAFin (Federal Agency for Financial Services Supervision)
Graurheindorfer Str. 108
53117 Bonn
Germany

The Federal Agency for Financial Services Supervision supervises the German insurance companies. They are continuously being supervised in relation to law, actuarial practice and finance. 

 

Out-of-court settlement- and complaint proceeding

Our insurance company is a member of the association ´Versicherungsombudsmann e.V.
You are therefore able to make use of the free and out-of-court settlement proceeding in case you are not satisfied with our decision.

Versicherungsombudsmann e.V.
Postfach 08 06 32, 10006 Berlin
Telephone: 0800 3696000 Fax: 0800 3699000

E-Mail: beschwerde@versicherungsombudsmann.de

For further information please visit the website on the Internet:

www.versicherungsombudsmann.de

Ombudsmann Private health- and nursing care insurance
Postfach 06 02 22, 10052 Berlin
Telephone: 01802 550444 (6 cent per call from a German land line) Fax: 030 20458931

For further information please visit the website on the Internet: www.pkv-ombudsmann.de


The possibility of taking legal actions remains unaffected from this option. If you are not satisfied with our decision or if there are differences of opinion during contract agreement you have the opportunity to contact the executive board of the Würzburger Versicherungs-AG or even the above-mentioned supervisory authority.

[General information requirements according to the German Telemediengesetz (German Broadcast Media Act)]

Principles of our complaint management

A platform on which you have the opportunity for out of court online settlement of disputes was established by the EU Commission. You will reach the platform via following link: http://ec.europa.eu/consumers/odr

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Contact
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