Our Emergency Service will be of your assistance – worldwide, 24 hours, seven days a week

Think of a concrete example from real life:

Parents are going to Greece with their baby. The child suddenly becomes short of breath. The parents immediately take their child to the hospital. And now…

The following case from real life depicts briefly which measures need to be taken in order to provide you with competent and quick assistance:

09:23 a.m. Parents’ incoming call to our emergency number
09:25 a.m. Commencement of proceeding (contacting doctors, relatives and the hospital)
12:53 p.m All necessary information has been obtained, so that the decision for a return
transport to Germany can be made
01:26 p.m Commencing the organization of the return transport
08:30 p.m. Departure from Greece
11:26 p.m. Arrival in Germany and transport to the next hospital

This is a case from real life to illustrate the importance of a worldwide network which is capable of providing quick and competent assistance through the help of local associates.

Our Emergency Service operating day and night, 7 days a week, 365 days a year is placed at your disposal at the following telephone number:

+49 – (0)931 – 27 95 85 5

We offer the following assistance benefits:

We offer the following assistance benefits:

  • Providing you with medical assistance
  • Establishing a link between your General Practitioner and the local doctors
  • Information on vaccination requirements
  • Information on visa and customs regulations
  • Information on foreign exchange regulations
  • Information on representations in the FRG
  • Information on hospitals at your travel destination
  • Transmission of messages to your relatives or company in the event of falling ill abroad
  • Organization of medicinal aids
  • Declaration of cost assumption in situ

Please note:

Insurance cover is provided for insured persons according to the foreign travel health insurance.

For the exact benefits and additional information please consider the detailed general Terms and Conditions of the assistance benefits (AVB-AL) (in connection with AVB-AR or AVB-AR-365).

Foreign Travel Health Insurance with Emergency Service

You may conclude your Foreign Travel Health Insurance immediately online. We accept payments by debit entry or credit card (Mastercard/Eurocard, VISA, American Express, PayPal).

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+49 (0)931 - 2795 270
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Mo - Fr: 8:00 a.m. - 06:00 p.m.

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+ 49 (0) 931-2795-0

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