Welcome to the LiveChat by TravelSecure®

Information on LiveChat


Your direct line to our specialists!

You are interested in our products or already a client? Do not hesitate to contact us!
We will provide you with any information necessary, from A to Z! Customized for your needs and immediately available – on the chat line! Ask one of our specialists and the answer will reach you in an instant via the live chat window.

The fast track to information

Our specialists will be at your disposal from Monday to Friday between 8 a.m. and 6 p.m.
You will be able to ask your questions after only a few entries. Just follow these steps:

Start LiveChat Click left or below on “LiveChat” and you will be connected with one of our consultants, almost like in real life. Easy, straight and personal.

Live Chat

Name: Enter your name. We would like to address you personally. If you want to use our chat anonymously, you are free to do so. In this case please choose an alias.

Your question: Pose your questions, your comments or just give some advice on how we could improve our services.

What are we going to do with your data? Your question help us to improve our services for you. For this one single reason we will save the chat record for 30 days. Only the administrators have access to these records. Our guarantee: Your data remains confidential and will in no way be passed on to third parties.

Use options: The bar up right gives you several options for the chat. Here you can also evaluate the chat. We would be glad if you sent us your ideas and suggestions. This will help us to further improve our services for you.

Any questions left? You still have questions or require support? You may additionally reach us via info@travelsecure.de or via telephone: +49 – 931 – 2795 – 270, Monday to Friday from 8 a.m. to 6 p.m.

Do you have questions?
We're here to help!

+49 (0)931 - 2795 270
 Report Damage
 Contract Service

Mo - Fr: 8:00 a.m. - 06:00 p.m.

Sie nutzen Whatsapp bereits auf Ihrem Smartphone? Ab sofort können Sie uns Montag bis Freitag, von 8.00 bis 18.00 Uhr auch darüber erreichen.

+ 49 (0) 931-2795-0

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* Bei diesem Service gelten die Nutzungsbedingungen und Datenschutzhinweise von WhatsApp. Bitte beachten Sie den eingeschränkten Datenschutz. Verzichten Sie bei der Nutzung auf persönliche Daten und haben Sie Verständnis, dass wir nicht alle Auskünfte per WhatsApp beantworten. Für diesen Zweck wenden Sie sich bitte auf einem anderen Kontaktweg (z. Bsp. Telefon, E-Mail) an uns.